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Connect Instantly.ai to mySMTP

📨 How to Connect Instantly with mySMTP Server

This step-by-step guide will help you integrate your mySMTP account with Instantly to start sending cold emails using your dedicated SMTP setup.

✅ Requirements

Before you begin, make sure you have:

  • An active mySMTP account with a dedicated IP server
  • Your SMTP credentials:
    • SMTP host (e.g., relayxx.mysmtp.com)
    • Username
    • Password
    • Port: 587
    • Encryption: TLS

🔧 Step-by-Step Setup in Instantly

1. Login to Instantly

Go to https://app.instantly.ai and sign in to your account.

2. Go to ‘Email Accounts’

  • In the left menu, click on “Email Accounts”
  • Click the “+ Add Email Account” button

3. Choose ‘Custom SMTP’

  • In the provider list, scroll down and select “Other SMTP” or “Custom SMTP”

4. Enter SMTP Details from mySMTP

FieldValue
SMTP Username your mySMTP username
SMTP Password your mySMTP password
SMTP Host e.g., relayxx.mysmtp.com (from your setup email)
SMTP Port 587
Encryption TLS
From Name Your Name or Brand
From Email This email address is being protected from spambots. You need JavaScript enabled to view it. (must match SPF/DKIM setup)

💡 Tip: The “From Email” should be from a domain that is properly authenticated with SPF, DKIM, and DMARC. You can manage this in your DNS panel using the instructions from your mySMTP dashboard.

5. Send Test Email

  • Click “Send Test” to ensure the SMTP connection is successful.
  • If successful, you’ll see a green confirmation.

6. Save the Account

  • Click “Save & Continue”
  • The SMTP account is now ready to be used for campaigns inside Instantly.

🔄 DNS Configuration Reminder

To maximize deliverability, make sure your sending domain has the following TXT records:

SPF

v=spf1 include:dedicated.mysmtp.com ~all

DKIM

Setup DKIM via the dashboard.mysmtp.com

DMARC

To setup basic DMARC record you can use this free wizard: https://dmarcian.com/dmarc-record-wizard/

🧪 Warm-up Tips (Optional but Recommended)

Before launching campaigns, consider warming up the mailbox:

  • Start with 10-20 emails/day
  • Gradually increase sending volume
  • Mix in replies and engagement

You can also use Instantly’s warm-up automation if available.